HOTEL CRISTALLO

THE PACKAGE INCLUDES:

PLUS SPECIAL FOR BIKERS

1 guided Bike Tour
1x sport recovery massage (50 mins)
Free laundry service for bike clothing (submission to 7pm)
Welcome gift for all cyclists: Bike Tour Map, energy bar and energy drink
After a bike ride in the Dolomites you can enjoy in our garden a large variety of appetizers, first and second courses, fruits, or small afternoon snacks (against payment)
Bike room Cristallo: video monitored and safely room with bike racks
Free rental of bicycle locks at the reception
Small room with all the necessary tools for the repair, maintenance and care of your bike. The following devices are available: air compressor, air pump, hoses, lubrication solvents, greases etc.
Bike wash with water hose, sink sponges and brushes
Healthy and nutritious food for all cyclists: You should start the day with a rich, healthy and balanced breakfast. At dinner, you will find sophisticated evening menus with an abundant salad buffet
Possibility of packet lunch (against payment) or lunch at our Hotel Terrace (kitchen open until 02:00 p.m.)

CRISTALLO STANDARDS

3 nights to choose from Sunday to Thursday with half board treatment in different room-tipologies
Map of the area
Free access to the Wellness Center, to the swimming pool and sauna, and to the Fitnessroom all day long
Free weekly house programme, with wine tastings nights, tours, aperitifs, live music, etc.
Possibility of luggage storage and use of a changing room on departure day, to enjoy one last day in Alta Badia

Double / Triple / Quadruple Standard Room or Mansard Family Room : Euro 565.00
Alpine / Romantic Superior / Single Standard : Euro 640.00
Junior Suite / Family Suite : Euro 680.00
Nature Family Suite : Euro 725.00
Design Suite / Single Superior : Euro 765.00
Cristallo Suite : Euro 840.00
Dolomites Suite : Euro 880.00

General terms

CONFIRMATION OF YOUR RESERVATION

Your stay with us in the Dolomites is definitely confirmed when both parties (reservation Office and Guest) will receive the e-mail of definite confirmation. We kindly ask a deposit of 30% of the total amount, that can be payed per bank transfer, check, postal money order or through credit card: please tell us your credit details and the due date, in order to allow us to charge the above mentioned amount. An unexpected event may put at risk the status of your stay: we recommend all our guests to take a trip cancellation insurance and we kindly ask to inform us. You may be interested in taking an insurance in case of: Early departure, Late arrival, Cancellation, and Mountain rescue (helicopter transfer included). Click here to book your policy.

OUR BANK DETAILS:
CASSA DI RISPARMIO DI BOLZANO spa Filiale di La Villa
IBAN: IT32 Z060 4558 1800 0000 0020 000
BIC: CRBZIT2B076

CANCELLATION POLICY:

In line with European standards and in the absence of
agreements, We will charge the following fees (% of total stay):

60 days before of arrival 0%
between 59 to 15 days before arrival 30%
between 14 to 7 days before arrival 50%
from 6 days prior to arrival / no show 100%

- In case of early departure or late arrival, a 100 % penality fee will be charced .

PRICES:
The prices are per person/night with half-board treatment and all other CRISTALLO included services. The local tax of Euro 2,50 per person/day is not included in the price. Children and adolescents under 14 years of age are exempt from levy. For Bed&Breakfast, there is a deduction of Euro 25,00 in winter and Euro 20,00 in summer from the half-board price.

ROOMS & SUITES:
We inform you that rooms manifest some little differences from the published photos.

EXTRAS
Room or Suite as double use: charge from 30% to 100%

REDUCTIONS:
Children can have the mentioned reductions in a room are with two full paying adults. Please not that in case of early departure we have to charge the whole booked period, but we will do

CHECK IN/CHECK OUT

Please be aware that the rooms are available from 1:00 pm on the arrival until 10:00 am on the day of departure.Late check out on request, subjected to availability, and against payment. We would like to inform you that your room will be available at 1pm on your arrival day.

PAYMENT TERMS:
You are welcome to pay cash, with a check or by credit card your booking, any services and extras Please be informed that we do not accept the following cards: Diners Club and American Express.

ANIMALS:

At our Hotel pets are allowed, with prior notice (with an additional cost of 12 Euro/day for cleaning);
On arrival You will find a welcoming kit with a blanket and a bowl. The customer must be properly equipped for the well-being of your pet;
We kindly ask to our Guests to bring their pets on a leash in the common areas of the hotel as in the outside area of it (parking, playground and terrace);
Your four legged friends are more than welcomed at our Stube, the Bar and the Entrance Hall. On the contrary, they are not permitted in public areas such as: The Wellness Area, the Restaurant, the indoor Playground and the Fitness area;
It´s absolutely forbidden to pick up the animal on the beds, armchairs, chairs, tables etc. In case of signs of paws and bite-marks on covers, beddings, towels or on furnitures, the Hotel reserves the right to charge for the damages;
For reasons of safety and comfort of your pet, the Maid will not clean the room if your pet is left unattended. If in the time when the waitress is present in your room you are present, your pet must be on a leash. Please contact the Reception about the appropriate time to clean the room;
Finally we kindly ask to our Guests to do not leave their pets unattended in the rooms for more than one hour during Your staying (day & night);

BEAUTY FARM:
For information about beauty treatments, baths and massages please ask for our detailed beauty program or visit our website. We suggest to book the treatments at the time of booking. We accept cancellations within 24 hours of the established time. After that we will charge the cost of the booked treatment.

Bike & Wellness

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