HOTEL CRISTALLO

THE PACKAGE INCLUDES:

3 nights with half board treatment in different room-tipologies

PLUS

1x sport recovery massage (50 mins)
Free laundry service for bike clothing (submission to 7pm)
Welcome gift for all cyclists: Bike Tour Map, energy bar and energy drink
After a bike ride in the Dolomites you can enjoy in our garden a large variety of appetizers, first and second courses, fruits, or small afternoon snacks (against payment)

CRISTALLO „FOR BIKERS“

Bike room Cristallo: video monitored and safely room with bike racks
Free rental of bicycle locks at the reception
Small room with all the necessary tools for the repair, maintenance and care of your bike. The following devices are available: air compressor, air pump, hoses, lubrication solvents, greases etc.
Bike wash with water hose, sink sponges and brushes
Healthy and nutritious food for all cyclists: You should start the day with a rich, healthy and balanced breakfast. At dinner, you will find sophisticated evening menus with an abundant salad buffet
Possibility of packet lunch (against payment)
Guided bike mountain-bike tour to explore the beauty of the Dolomites by bike (against payment)

CRISTALLO STANDARDS

Map of the area
Free access to the Wellness Center, to the swimming pool and sauna, and to the Fitnessroom all day long
Free weekly house programme, with wine tastings nights, tours, aperitifs, live music, etc.
Possibility of luggage storage and use of a changing room on departure day, to enjoy one last day in Alta Badia

Double / Triple / Quadruple Standard Room or Mansard Family Room : Euro 291.00
Alpine / Romantic Superior / Single Standard : Euro 333.00
Junior Suite / Family Suite : Euro 363.00
Nature Family Suite : Euro 387.00
Design Suite / Single Superior : Euro 402.00
Cristallo Suite : Euro 438.00
Dolomites Suite : Euro 459.00

General terms

PRICES:
The prices are per person/night with half-board treatment and all other CRISTALLO included services. The local tax of Euro 2,00 per person/day is not included in the price. Children and adolescents under 14 years of age are exempt from levy. For Bed&Breakfast, there is a deduction of Euro 25,00 in winter and Euro 20,00 in summer from the half-board price.

ROOMS & SUITES:
We inform you that rooms manifest some little differences from the published photos.

EXTRAS
Room or Suite as double use: charge of 50%
Garage: 10,00 Euro per day
Garage for motorcyclists: free
Free Internet access

REDUCTIONS:
Children can have the mentioned reductions in a room are with two full paying adults. Please not that in case of early departure we have to charge the whole booked period, but we will do

CHECK IN/CHECK OUT

Please be aware that the rooms are available from 1:00 pm on the arrival until 10:00 am on the day of departure. In case of early departure, the whole period you have booked will be charged unless we are able to book the room for another party. Late check out on request, subjected to availability, and against payment. We would like to inform you that your room will be available at 1pm on your arrival day.

CONFIRMATION OF YOUR RESERVATION
For a definitive confirmation of your reservation, we kindly ask a deposit of 30% of the total amount, that can be payed per bank transfer, check, postal money order or through credit card: please tell us your credit details and the due date, in order to allow us to charge the above mentioned amount. Instead of paying a forfeit, we recommend all our guests to take a trip cancellation insurance and kindly ask to inform us. Click here to book your policy.
Once we have received the requested amount or a confirmation of payment of the insurance your stay with us in the Dolomites is definitively confirmed. We will send you a definitive confirmation of your reservation.

CANCELLATION POLICY:

In case of cancellation prior to arrival, we retain the entire amount of the deposit.

In case you have taken a trip cancellation insurance, the following conditions apply:
More than 3 Month before departure - No cancellation costs
From 3 till 1 Month before departure - 40% of the booked amount
From 1 Month till 1 Week before departure - 70% of the booked amount
During the last week before departure - 90% of the booked amount
And the insurance will cover these costs.

Futhermore please be informed that, in case of earlier departure or postponed arrival we ask the payment of the booked period. All cancellations must be made in written form.

PAYMENT TERMS:
You are welcome to pay cash, with a check or by credit card your booking, any services and extras Please be informed that we do not accept the following cards: Diners Club and American Express.

ANIMALS:
Pets are accepted on specific request and in case of availability of rooms with wooden floors. For hygienic reasons animals are not allowed in the dining and wellness areas. As a small fee for additional cleaning we allow us to charge Euro 10,00 in Summer and Euro 12,00 in Winter.

BEAUTY FARM:
For information about beauty treatments, baths and massages please ask for our detailed beauty program or visit our website. We suggest to book the treatments at the time of booking. We accept cancellations within 24 hours of the established time. After that we will charge the cost of the booked treatment. NEW! 20% of discount for treatment from 8.30am to 1.30pm.

OUR BANK DETAILS:
CASSA DI RISPARMIO DI BOLZANO spa Filiale di La Villa
IBAN: IT32 Z060 4558 1800 0000 0020 000
BIC: CRBZIT2B076

Bike & Wellness

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