Sharing our traditions and customs with our guests fills us with pride and joy.
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A long time ago people from the Ladin valleys told many tales about the Ganes and Salvans. These were primitive people, who lived in caves, hunted for their food and wore wild animals skins.They talked little and often suffered from hunger. Thunder scared them as much as the devil.
Once upon a time above the village of Colfosco, in the meadows at the base of mountain Puez lived the Salvans and Ganes.
Today there is even a fountain called "the Salvan Fountain". During the winter these people often came down to the village to find some warmth and benefit from the kindness of the villagers. They did no harm to anyone. But woe to those who teased or offended them, because their revenge was bitter and their energy endless. Their favourite pastime was to release the sheep from their barn to graze in the meadows.
One day a very beautiful Gana was at home in the Val de Mesdí. She often came down to the village to the Pecei home to warm herself. Overtime she learned the villagers language. A farmer fell in love with this pretty Gana and wanted to marry her after her baptism.
But the Gana promised him her hand under one condition: the farmer could never touch her face with the back of this hand, otherwise she would have to leave him immediately and never return again.
The famer promised this to his Gana and for a long time everything went well. The Gana was a good wife and a very lovely mum
to her children. But on a Saturday when she was giving her children a bath she felt something on her forehead and said to her husband: "Look, there is something on my forehead, but I don't know what it is".
The man wiped a midge away with his hand, but unfortunately the back of his hand touched his wife's forehead. She stared crying, turned pink, quickly looked at her children and husband and then she disappeared. They never saw her again.
Source: Own translation related to: "Janbatista Alton, Proverbi, traduzioni ed anoeddoti delle valli ladine orientali, con versione italiana, Wagner Universitätsverlag, Innsbruck 1881, pagg. 65-67"
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CONFIRMATION OF YOUR RESERVATION
Your stay with us in the Dolomites is definitely confirmed when both parties (reservation Office and Guest) will receive the e-mail of definite confirmation. We kindly ask a deposit of 30% of the total amount, that can be payed per bank transfer, check, postal money order or through credit card: please tell us your credit details and the due date, in order to allow us to charge the above mentioned amount. An unexpected event may put at risk the status of your stay: we recommend all our guests to take a trip cancellation insurance and we kindly ask to inform us. You may be interested in taking an insurance in case of: Early departure, Late arrival, Cancellation, and Mountain rescue (helicopter transfer included). Click here to book your policy.
OUR BANK DETAILS:
CASSA DI RISPARMIO DI BOLZANO spa Filiale di La Villa
IBAN: IT32 Z060 4558 1800 0000 0020 000
BIC: CRBZIT2B076
CANCELLATION POLICY:
In line with European standards and in the absence of
agreements, We will charge the following fees (% of total stay):
- In case of early departure or late arrival, a 100 % penality fee will be charced .
PRICES:
The prices are per person/night with half-board treatment and all other CRISTALLO included services. The local tax of Euro 2,50 per person/day is not included in the price. Children and adolescents under 14 years of age are exempt from levy. For Bed&Breakfast, there is a deduction of Euro 25,00 in winter and Euro 20,00 in summer from the half-board price.
ROOMS & SUITES:
We inform you that rooms manifest some little differences from the published photos.
EXTRAS
Room or Suite as double use: charge from 30% to 100%
REDUCTIONS:
Children can have the mentioned reductions in a room are with two full paying adults. Please not that in case of early departure we have to charge the whole booked period, but we will do
CHECK IN/CHECK OUT
Please be aware that the rooms are available from 1:00 pm on the arrival until 10:00 am on the day of departure.Late check out on request, subjected to availability, and against payment. We would like to inform you that your room will be available at 1pm on your arrival day.
PAYMENT TERMS:
You are welcome to pay cash, with a check or by credit card your booking, any services and extras Please be informed that we do not accept the following cards: Diners Club and American Express.
ANIMALS:
BEAUTY FARM:
For information about beauty treatments, baths and massages please ask for our detailed beauty program or visit our website. We suggest to book the treatments at the time of booking. We accept cancellations within 24 hours of the established time. After that we will charge the cost of the booked treatment.
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Privacy policy
Hotel Cristallo consider you as our Guests
and recognize the importance of your privacy!
For this reason, we want to inform, according to GDPR 679/2016, that the personal data provided by you and acquired from Hotel Cristallo will be processed in compliance with the rights and obligations set out in the regulations. Our privacy policy describes the procedures in privacy matters of the Hotel Cristallo for the personal data processing.
Kind of personal data
Hotel Cristallo have to process data collected from the website operated by us, from the software applications provided by us, which can be used on PCs and mobile devices, from social media pages operated by us, Emails messages, Wi-fi connections, online services, your visit and stay at our hotel and other offline interactions and from services based on physical and mobile localization.
Purpose and modality of data processing
We process your data for the purpose of getting in touch with the guests to interact with social medias or external platforms, to conclude the reservations, to register and authenticate the guest, to provide the services requested, to process the payments, to compile statistics and also for promotional activities, advertising, marketing, mailing and profiling.
The processing is performed through operations whether by automated means or not, such as collection, recording, organization, storage, consultation, elaboration, adaptation, selection, retrieval, alignment, blocking, communication, erasure or destruction of the data. The data processing is carried out by the controller and/or his authorized staff.
[...] The data, in the framework of the activities described above, can be transmitted to third parties inside or outside of the European Union, like credit institutions, professional companies or operators, which provide electronic data processing services and consulting for software or hardware, to professionals as accountants, lawyers, or employment consultants for the management of professional aspects, to advertising companies and marketing, mailing or profiling companies.
Lawfulness and place of processing
The lawfulness of data processing depends of the purpose of the treatment. In this regard, we have to make clear that concerning the management of bookings the legality is based on the execution of the contract and /or on the performing of a legal obligation. For the other purposes the treatment is based on the exercise of a legitimate interest of data holder and of your free and informed consent.
The controller has to inform on which legal basis the processing is performed when he is asked about. Whenever the processing relies on the consent of the concerned person, an eventual refusal could prevent the possibility of achieving fully or partially the purpose referred to in the previous point.
In case that the data subject provide Hotel Cristallo with data of third parties he declares to have the consent to do it and to transmit details of this privacy policy exempting Hotel Cristallo from every kind of responsibility connected with personal data processing.
The processing is performed in the registered office of the data holder or of third parties whom the data is communicated. Like above-mentioned data can be transferred, in the framework of the purposes described above, to third countries (even not EU countries) or to international organizations.
Data retention period
The data are processed and stored for the period established in the purposes for which they have been collected without prejudice to a longer period required by legislation. Therefore, in case of execution of a contract or of performance of an obligation the data will be saved until the formalities have been completed and in any case, for the longer period which could be necessary for eventual claims. For those which can be referable to the legitimate interest until fulfilment of it and for data purely relied on the consent of the person concerned as long as the consent will be withdrawn and in any case for a period not longer than 15 years.
In case of withdrawal of the consent the processing until this date will be rightful.
We inform that data of minors acquired thanks to stays in our hotel will be immediately be erased as requested by the law requirements.
Rights of the data subject
The data subject has the right to information and access, to limitation and opposition to data processing, withdrawal of consent, verification, rectification and erasure of the data, and also the right to data portability and to lodge a complaint to the supervisory authority (Garante). The exercise of the rights mentioned above can be pursued by sending a written communication through the contacts provided below or through explicit request to the guarantor.
Data holder
Schanung srl
Via Verda n. 3
39036 Badia
Phone: 0471 /847762
Fax: 0471 / 847594
e-mail: info@hotelcristallo-altabadia.it
pec: hotel_cristallo@legalmail.it
Last update May 2018